SHIPPING & DELIVERY
The FermForge team is here to work with our clients and their logistics teams, but shipping is ultimately the responsibility of the client. We do not ensure the quality of any products that are mishandled during shipment to or from our facility by unrelated third parties. We do have strong industry connections who specialize in beverage and fruit transport and cold storage and are happy to make introductions to facilitate the process!
Return & Exchange Policy
All purchases and sales are final. We are here to make sure that our clients are pleased with the products produced in our facilities, and request that all clients please reach out to let us know how we did and what we can do better next time. We value our customers' opinions and aim to promote the Texas wine and grape community and raise the industry standards one glass at a time.